Transition Management Consulting, Inc.
  • When Benefits Aren’t a Benefit

    by Jackie Eder-Van Hook
    American Express like most credit cards has a policy that if your credit card is lost, stolen, or damaged they’ll replace it within 24 hours. This is an invaluable service, especially for those who travel a lot. On a recent plane trip without my wallet, I learned the hard way that not all benefits or organizations are created equal with some interesting implications for associations.