Jackie Eder-Van Hook is a highly skilled professional association and business executive. She serves as TMC’s President, executive recruiter, consultant, and trusted advisor to boards of directors and executives.
In her consulting practice, she guides nonprofit boards of directors through robust executive transition and succession planning processes and policy development, supports executives as their strategic thinking partner, and helps organizations perform better through organization development consulting and training.
Over the past two decades, Jackie led a number of international health care technology associations, including the Advanced Initiatives in Medical Simulation, Center for Telehealth and E-Health Law, Home Care Technology Association of America/NAHC, and Consumer Health Access Through Technology/Intel, and National Health Policy Council. She served as interim executive for the Washington Psychiatric Society, Local Management Board of St. Mary’s County, and Big Brothers Big Sisters of Southern Maryland and consulted to countless clients.
From 1996-2000, she served during the Clinton Administration as a senior official at the Agency for Health Care Policy and Research (AHCPR). During which time US Department of Health mnand Human Services Secretary Donna Shalala, and AHCPR Administrator John Eisenberg, MD honored Jackie for her outstanding work in management innovation leading a multi-year change management and culture change effort to improve employee performance, outcomes, and satisfaction. This resulted in an increase in overall employee satisfaction from last (10th place) to first place across a department of 44,000 employees.
In 2001, the US Office of Personnel Management honored Jackie and her team with the Outstanding Alternative Dispute Resolution award for the design and implementation of a federal Omsbud program combining conflict resolution, systems thinking, and organization development.
She is a member of the American Society of Association Executives (ASAE) and California Society of Association Executives (CalSAE). She serves on the leadership team of the “Interim Executive Transition and Leadership” affinity group of the Alliance for Nonprofit Management. For over 10 years, she has served as a peer reviewer for the Standards for Excellence Institute.
Jackie has served on the board of directors of the Chesapeake Bay ODN, plenary chair of the OD Network annual conference, peer reviewer and member of the Academy of Management (AOM), AU/NTL Alumni Association planning committee, and research steering committee and twice on the membership committee of the NTL Institute for Applied Behavioral Systems. She served as a peer reviewer for the international section of the OD Journal and conference submission reviewer for the Academy of Management. Additionally, she served on the Faculty-Staff Governing body of the School of Human and Organization Development at Fielding University as well as numerous committees.
Over the years, she has supported numerous organizations committed to excellence in nonprofits and associations, including as a member of the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA), Society for Human Resources (SHRM), World Future Society, and many more. She has served as adjunct faculty at American University and a ropes course facilitator at George Mason University.
She is a well-respected speaker and writer with over 40 published articles on management, leadership, and healthcare, some of which are included www.TransitionCEO.com/resources.
Jackie earned a doctorate in Human and Organizational Systems (PhD), a Master of Arts Degree in Human Development from Fielding Graduate University, Master of Science Degree in Organization Development (MSOD) from American University (AU/NTL), and Bachelor of Arts Degree in Political Science from San Diego State University.
As a lifelong learner, Jackie has supplemented her university-based education with advanced programs on organizational and individual change at the International Organization and System Development Program at the Gestalt Institute of Cleveland; Newfield Network Coaching Certification Program; Tavistock training through AK Rice Institute; and worked with Barry and Karen Oshry at the Power Lab. Jackie is credentialed to administer MBTI-II, the advanced form of Myers Briggs Type Indicator assessment.